👍 100% free
Luggage pick-up and delivery for happier guests
Improve guest experience by freeing up guests’ time and hands before check-in and after check-out, while earning commissions with each booking.
Trusted by
Why we should work together
Provide a unique guest experience and increase your revenue with our innovative luggage solution that keeps guests coming back.
Better guest reviews
Improve guest satisfaction, and get more bookings
100% Free
Free forever, with no hidden costs and no credit card required
Personalized service
Set your hotel apart with a tailored, guest-focused solution
Easy Booking
We’ll create a customized booking page just for your hotel
Free up space
Reduce luggage storage needs and optimize your hotel’s space
Extra revenue
Set your own commissions and earn every time your guests book LUGGit
How it Works
1
We create your custom booking page
Your staff can easily book LUGGit for guests through your page - ready in one business day and completely free!
2
Integrate into your guest communications
Include LUGGit in your messages with guests and your website, and add our display stands to your reception.
3
Delight your guests and earn extra revenue
Your guests enjoy a stress-free check-in and check-out experience while boosting hotel revenue.
A safe and reliable solution guests love
Our Keepers are carefully selected and trained to handle luggage with care and ensure the highest level of customer service. For added safety, each piece of luggage is protected by insurance.
If your guests need any extra assistance, our customer support team is ready to help them every step of the way.
Loved by our customers
With over 3000 reviews on Trustpilot and a score of 4.9/5, LUGGit is the highest-rated left luggage service. Just read our reviews and see for yourself why travelers from all over the world love us!
Great experience!!
Great experience!!! Easy pick up and easy delivery. Right on time!
Nikki van Hal, NL2 hours ago
Perfect way to enjoy our last day without luggage
They were very professional and punctual. The communication with our keeper was excellent and we were able to enjoy our last day in Barcelona with having to worry about luggage. Highly recommended
Oneida Charrett, US4 hours ago
Very good comunication and perfect…
Very good comunication and perfect service
customer, DE21 hours ago
The reason I chose LUGGit was because I…
The reason I chose LUGGit was because I could choose the time zone until late time I wanted. I was worried about whether my luggage would be well stored and delivered in a city I've never been to before, but it was really convenient, and I could contact the customer center in real-time through the app, and when my luggage was delivered again, it came to my desired location (rather earlier), so it was very convenient. If there's anyone who's worried, please stop worrying. I highly recommend it.
MK, ESa day ago
Brilliant service
Douglas was super efficient and we were thrilled with how well this service worked. We were able to enjoy our last day sight seeing with the ease of no luggage. Thanks.
Vicki , GBa day ago
Extremely seamless
Extremely seamless! They were right on time to pick up my bags and right on time to drop off my bags. 10/10 would use again!
Krissy, ESa day ago
This is the first time i use the luggit…
This is the first time i use the luggit service and very satisfied with it. Please use this service for your convenience journey!!
customer, LU2 days ago
Excellent Service
Right on time for both pick up and delivery. Friendly and professional. Will definitely use again.
Renee, ES2 days ago
Pick-up and drop off was on time.
Pick-up and drop off was on time.
Regina Dhore, NL2 days ago
Excellent service
Excellent service, very precise and well organized !!
Massimiliano Pezzi, IT2 days ago
Wonderful experience
Wonderful experience. It made my final day in Porto hassle-less. The driver was incredibly friendly and punctual. I highly recommend this service.
Shannon, PT3 days ago
All the arrangements worked perfectly…
All the arrangements worked perfectly and on time.
anonymous, GB3 days ago
They were super punctual and super…
They were super punctual and super careful with my fragile items, making sure they were stored properly. Loved it and made by day travel in Lisbon much easier, allowing more time exploring
Ema Morais, IE4 days ago
Simple and easy
Great communication, very organised and our Keeper turned up early for both picking up and dropping off our luggage. Would definitely use again!
customer, GB5 days ago
Best service
Best service! Easy!
Martin D, DE5 days ago
Great service
First of all, the luggage keeper Alae. Very kind person, attentive, helped us a lot when we had a situation with a lost backpack in a taxi, what had nothing to do with Luggit self. A big thank you and warm greetings. The service itself is great. Alae was on time for the pick up and the collection of our luggage, the communication and instructions were very clear. We would use it again for sure.
Yulia Maes, NL5 days ago
Outstanding luggage service in Barcelona
This is an excellent service especially in Barcelona when you need to transport a large amount of luggage. They are on time, professional and helpful. Communication is not an issue. Will definitely use them again.
Anonymous, ZA6 days ago
Absolutely recommended
Absolutely recommendable. Very reliable, punctual, easy to find, good communicative support
customer, DE6 days ago
Guilherme very helpful and prompt.
Guilherme very helpful and prompt. Thank You
customer, PT6 days ago
Excellent service
Excellent service. Super easy and for sure use again
Marc Wassmann, PT7 days ago
Frequently Asked Questions
Discover our FAQs for quick answers to the most common questions about our luggage solution. We're here to make your experience smoother and hassle-free.
LUGGit collects, stores and delivers your luggage wherever and whenever you want so you can make the most of your time in the city. It’s the ideal option for guests to use before check-in or after check-out.
The service is provided by professional drivers (Keepers), responsible for the collection, storage and delivery of the luggage.
Throughout the service, customers can keep track of their luggage is (by downloading our mobile application) and the assistance service is always available.
After booking the service, you will receive a confirmation e-mail and WhatsApp message with all the information. Before the collection time, you will receive all the information about the Keeper (name, vehicle details, and contact).
By downloading our mobile app (Android or iOS), you can track your luggage location in real-time throughout the service.
When the Keeper arrives at the pick-up or delivery location, they call you so that you can find each other easily. Additionally, our Keepers wear an orange vest, so you can quickly identify them.
Being a LUGGit partner allows you to have a value-added solution for your guests, reduce operational effort and increase your revenue.
Here are some of the benefits:
- Completely free and immediate partnership;
- Fixed commission value per service;
- Personalised and excellent experience for your guests;
- Access to an innovative service, without any operational effort.
LUGGit intends to establish symbiotic partnerships where all parties engage in creating better experiences and solutions for the future. The goal is to grow together!
If you are interested in partnering with us, you can express your desire here.
After filling in your details, you will be contacted by a member of our team, who will explain how the service works, all the conditions of the partnership, and answer any questions you may have about it.