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I used this service for the first time
I used this service for the first time. It is great comfort, great service and they have grey staff
Faultless
Faultless, booking was easy and straight forward. We had to cancel at the last minute due to a schedule change and customer support were immediately available via the app and put a refund through while on the chat. Will definitely use this service in the future.
Excellent service
Excellent service, communication and driver. Well worth the price!
Excellent service fromLuggit
I took their service in Lisbon and was extremely pleased with their service delivery. Our luggage was picked up from our Airbnb and dropped off at the airport at the agreed time. This took away all the stress of carrying our luggage to a storage area for a few hours and then rushing to pick them up to go to the airport. Their communication was excellent with clear instructions on WhatsApp . I would definitely recommend their service
Guillermo was great
Guillermo was great, he arrived to my locations early and sat with my bags while I was running late! Excellent service
Everything was perfect
Everything was perfect. I highly recommend this service.
Perfect service punctual accurate and…
Perfect service punctual accurate and with a smile
Excellent service
Excellent service
Good
The keeper Miguel was punctual and really professional. Thanks to the luggit service i enjoyed the last day of my trip comfortable and nice. The customer service via whatsapp was also a lot helpful.
Amazing
Amazing, easy, convenient, ill use again
Excellent service
Excellent communication. Everything happened exactly as arranged. Friendly staff. A great service that saved us a lot of hassle.
Happy with the service - would try again anytime!
The experience was great! They met me where I specified, my luggage was safe the entire day while I explored, and they delivered to my new place that afternoon. 10/10 would reccomend.
Luggit- safe, secure, easy
I am really happy we chose Luggit to transport our baggage for a family of 5 from the airport to our rental. I felt thar our baggage was 100% secure - they added bar coded zip ties to securely lock each one of our bags. The driver was polite and prompt. Highly recommend- using this service allowed us to explore freely for a few hours before our apartment was ready.
Wonderful Service!
Easy, straightforward, and an awesome service!
What an amazing experience,and our driver
What an amazing experience,and our driver Bruno was so amazing and helpful!10/10!!!!would definitely use again,and Bruno was amazing,many thanks
This was an awesome experience
This was an awesome experience! LUGGit was able to hold our luggage while we went sightseeing to pass the time until our Air BnB became available. Douglas was very accommodating by returning the luggage earlier than the scheduled time. We were grateful 👏🏽
Great service
Great service. Very kind and generous.
So convenient
So convenient. Everything was kept safe and secured
Game changer for transit days
This is such a convenient service, and the team communicate so clearly and effectively so we could trust them totally with our luggage, leaving us free to explore the city without lugging our packs, and without having to trek to and from luggage storage. Being able to go to the airport and meet our bags there- game changer
Excelente servicio
Excelente servicio! Lo recomiendo
How it works
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We pick up
We store
We deliver
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Frequently asked questions
Got questions about LUGGit? Discover everything you need to know about our luggage storage and delivery service. We're here to make your travel experience lighter.
LUGGit is a luggage pickup, storage, and delivery service that makes travel easier, especially before your check-in or after check-out.
Book online through our website or app by choosing when and where you want your luggage picked up and delivered. A Keeper (our professional driver) will meet you at the scheduled time and location to collect your luggage.
You can track your bags in real-time through the app and reach our support team anytime via live chat or WhatsApp. Travel hands-free while we safely deliver your luggage to your destination!
For more information, please visit our Help Center.
LUGGit prices start at 4.99€ per bag, but the final cost depends on your pickup and delivery locations, how long you need storage, and the number of bags.
To get an exact quote, simply fill out the booking form on our website or app (Android or iOS). You’ll see the full price before confirming or making any payment.
For more information, please visit our Help Center.
Yes, safety is always our priority. When your bags are picked up, they’re sealed with a unique tamper-proof tag to ensure they stay securely closed and identifiable throughout the service.
You can track your luggage in real time via the app (Android or iOS) and contact your Keeper directly if needed. Your luggage is stored in a locked, monitored facility with very restricted access.
Every bag is automatically insured up to 500€, and you can choose to upgrade to premium insurance, covering up to 1200€ per bag, during booking.
For more details on our safety procedures and insurance policies, please visit our Help Center.
After you book, we’ll send a confirmation email and WhatsApp message with all your service details. Around 30 minutes before pickup, you'll also receive your Keeper’s name, vehicle details, and contact information.
You can track your luggage in real time using our app (Android or iOS). When your Keeper arrives at the pickup or delivery location, they’ll give you a call to help you meet up easily. Keep an eye out for their bright orange LUGGit vest, it makes them easy to spot!
For common locations like airports and train stations, we use predefined meeting points to ensure a smooth and efficient process. You can find the list of meeting points below:
- Lisbon
- Porto
- Madrid
- Budapest
You can cancel your booking at any time by contacting our support team via live chat or WhatsApp.
Cancellations made up to the day before your scheduled pickup are free of charge. However, a fee applies for same-day cancellations, and a no-show will result in the loss of the total service value.
For more information on our cancellation policy and fees, please visit our Help Center.
You can request changes to your booking details, such as time, location, or number of bags, at any time by contacting our support team. Please note that all changes are subject to availability and may result in an adjustment to the final price.
For a complete guide on how service alterations work, visit our Help Center.
Our support team is available every day from 8 AM to 8 PM local time in all the cities where we operate. The fastest way to reach us is through WhatsApp or the live chat on our website or app (Android or iOS), where we typically reply in under 2 minutes!
For more specific inquiries, please use the appropriate email below:
- Financial or administrative: fin@luggit.app
- Commercial partnerships: partners@luggit.app
- Careers: jobs@luggit.app
- General questions and account deletion: support@luggit.app
For more information, please visit our Help Center.
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Need something a bit different?
For special requests like long-term storage, deliveries outside our usual areas, or between cities, contact our team and we’ll find a solution!
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)
Cancel your booking until 1 hour before
Rated 4.9/5 (5000+ reviews)